FAQs

WHAT ARE TEXAS SWEET HEAT JAMS?

Sweet Heat Jams are clean, simple, delicious jams blended with just the right amount of jalapeños. Sweet Heat Jams are known as the Jams with attitude… Texas Attitude that is! Sweet Heat Jams are created with a purpose; To bring the world of entrepreneurship, culinary arts and education together to provide unique opportunities for exceptional adults who desire to live, work and dream beyond their (dis)abilities.

WHO IS BEHIND THE “SWEET HEAT” BRAND?

Nolan is the creator of SWEET HEAT JAM and has built a microenterprise as a result! He, along with 4 other full-time employees, wash, cut and measure every ingredient, and pour every jar of jam. In addition, a culinary program was started to help other young adults with intellectual disabilities have the experience of learning the workings of a jam company. From its humble beginnings, the team now produces over 5,000 jars of jam a year. In 2014, Sweet Heat Jam was a finalist in the HEB Quest for Texas Best and in 2016 Nolan was selected as one of the Top Ten People in Katy, Texas.  

ARE SWEET HEAT JAMS “NATURAL” –  AND WHAT DOES THAT REALLY MEAN ANYWAY?

Our jams are made from natural, local ingredients.  The ingredients in each of jams are listed on every jar. No preservatives, no added chemicals or colors – just pure real food.

WHAT ARE THE HIGH STANDARDS FOR THE TEXAS SWEET HEAT JAMS?

Gluten-free. Chemical-free. Vegan. Fat-free. No preservatives, additives or colorings.

I’M ALLERGIC TO NUTS.  DO ANY OF YOUR JAMS CONTAIN NUTS?

Sweet Heat Jams do not contain any nut products and are created in a commercial kitchen that is used only for our jams, making it free from nuts, flour and meats.

WHAT DOES IT MEAN THAT YOUR JAMS ARE MADE IN “SMALL BATCHES”?

Sweet Heat Jams are truly made one small batch at a time. All the fruits and peppers are hand cut and perfectly blended for outstanding taste and flavor. Our “small batch” jams means just that; only about 6 – 9 jars per batch.  

WHERE CAN I BUY SWEET HEAT JAMS?

You can order our products from our online store here.

Or you can find us on store shelves at the retailers listed here.

We are a new company and are making efforts to spread our products into stores quickly. We hope to grow into your area soon! If you are a retail store and are interested in carrying our products, contact us at wholesale@SweetHeatJam.com

HOW CAN I USE SWEET HEAT JAMS?

Our sweet and spicy flavor profiles can be used on both savory and sweet dishes. Use the jams straight out of the jar as a great appetizer with cream cheese or as a finishing glaze for your grilled meats.

If used when roasting or grilling, spread it on at the tail end of your cook time to create a perfect glaze . 

Get creative and please share your Texas Sweet Heat inspirations with us!

DO YOU HAVE GIFT SETS?

We do! Our gift sets contain 3 of our 4 oz jams boxed with a jam spoon and an insert card that shares the story behind Sweet Heat Jams and how your purchase is making a difference in the lives of those with special needs. Also included is a gift tag where you can personalize your message. Just check the “gift card” box during check out and fill out the message field. We will send it directly to your gift recipient. Should you have any questions feel free to email us at info@sweetheatjam.com.

HOW CAN I CHECK ON MY ORDER?

You will receive email notifications concerning your online order via our purchasing system, however, should you have any additional questions or concerns please email us at info@sweetheatjam.com.

WHAT IS YOUR RETURN POLICY?

We handcraft and pack each Sweet Heat Jam item with the hope that you love your purchase. If, however, you are not satisfied with your product, please let us know and we will be happy to refund you or rectify the problem. We do ask that you share with us your concerns so we can become better at we do.

WHAT ARE YOUR SHIPPING TERMS?  

Once we receive your order, we work on getting it fulfilled. We will let you know if we are delayed and shipments are usually sent out 3 - 5 business days from when the order is received. All shipments are sent by UPS or USPS and we send you the link to track your orders.

HOW CAN I CONTACT SWEET HEAT?

Send us an email at info@sweetheatjam.com.

WHAT IS YOUR PRIVACY POLICY CONCERNING EMAIL ADDRESSES?

When you join our email list rest assured your email address will never be shared and will remain private and confidential. If at any time you do not wish to receive future emails you have the opportunity to “unsubscribe” at the bottom of each email.

HOW DO YOU FEEL ABOUT COMMENTS ON YOUR WEBSITE / SOCIAL MEDIA SITES?

We love it when you share your comments and feedback on our website and social media pages as we strive to build a strong community of tasteful food and pairing ideas. If you have created something wonderful with our jam, please share them on our social media sites so we can all become inspired – #SweetHeat.

Because our company principles and goals are important to us, we ask that you keep your sharing positive and constructive. If you ever have any concerns, please email us directly info@sweetheatjam.com.

  • Austin360 Newspaper Article by Addie Broyles

    Texas Sweet Heat Jam Company simmers up opportunity for young adults with disabilities.

    Read The Full Article 
  • CW39 Houston

    Sweet Heat is the name of this jam that offers you a sweet bite with a kick of spice in every handcrafted jar.

    Read The Full Article 
  • CHRON.com

    Nolan Stilwell has jam to make and nothing will stop him.

    Read The Full Article